Windows Phone 7 Officially Unveiled

Attempting to duplicate the success of ‘Windows 7’, the latest smartphone platform from Microsoft was unveiled this week in New York City.  On display were nine phones from Dell, HTC, LG and Samsung.  Microsoft is positioning Windows Phone 7 as “A Different Kind Of Phone”.

Here are a few of the launch phones:

Microsoft’s approach with Windows Phone 7 is to focus on quickly accessing common functions where the iPhone and Android are more application focused.  Microsoft’s reasoning is you shouldn’t need to worry about what application you need.  The approach is to use a series of Hubs to accomplish common tasks quicker. 

Microsoft’s Official Hub listing:
•People. This hub delivers an engaging social experience by bringing together relevant content based on the person, including his or her live feeds from social networks and photos. It also provides a central place from which to post updates to Facebook and Windows Live in one step.
 
•Pictures. This hub makes it easy to share pictures and video to a social network in one step. Windows Phone 7 Series also brings together a user’s photos by integrating with the Web and PC, making the phone the ideal place to view a person’s entire picture and video collection.
 
• Games. This hub delivers the first and only official Xbox LIVE experience on a phone, including Xbox LIVE games, Spotlight feed and the ability to see a gamer’s avatar, Achievements and gamer profile. With more than 23 million active members around the world, Xbox LIVE unlocks a world of friends, games and entertainment on Xbox 360, and now also on Windows Phone 7 Series.
 
• Music + Video. This hub creates an incredible media experience that brings the best of Zune, including content from a user’s PC, online music services and even a built-in FM radio into one simple place that is all about music and video. Users can turn their media experience into a social one with Zune Social on a PC and share their media recommendations with like-minded music lovers. The playback experience is rich and easy to navigate, and immerses the listener in the content.
 
• Marketplace. This hub allows the user to easily discover and load the phone with certified applications and games.
 
• Office. This hub brings the familiar experience of the world’s leading productivity software to the Windows Phone. With access to Office, OneNote and SharePoint Workspace all in one place, users can easily read, edit and share documents. With the additional power of Outlook Mobile, users stay productive and up to date while on the go.

Microsoft also demonstrated their Live Tiles feature where applications will display updates and relevant data in real time without having to go through the navigate-to-app->launch-app->check-for-update cycle that is common on iPhones and Android.

Here is a demonstration of using Live Tiles to customize the Windows Phone 7 Home Screen

The iPhone is 4 years old now and and while Apple has added a few new features (folders, app switching, and the app. store), it hasn’t changed significantly since launch.  Apple only seems to add features when they feel threatened by other vendors.  Their recent additions of Fast App Switching (Apple’s version of multi-tasking) was a response to the multi-tasking that is built into Google’s Android phones.  Recent relaxing of App. Store rules also appears to be in response to the open nature of the Android Application Marketplace.

Windows Phone 7 is Microsoft’s first attempt at a modern Smartphone on par with iOS and Google’s Android.

Microsoft’s message is Windows Phone 7 will get you in/out of what your trying to do and back to your real life quickly.   Here is an example of that message…

Posted in Technology | Leave a comment

Behind The Curtain…The Tune Up (Part 3)

Ok…to recap, in our first two parts of the tune up process we had you patch your windows to the latest patch level.  We then discussed how to tune the apps that start when your computer starts.  The more you can reduce the apps that launch automatically, the faster your system will start.

The next area we are going to focus on is your web browser.  Most people use Internet Explorer (though that is changing) to browse the internet.  Even if your not using IE as your browser, IE may be used behind the scenes when you use your favorite software.  To help speed up IE, we have found the easiest way to tweak it is to reset it to the factory defaults.

Resetting IE to factory defaults will remove any of those toolbars that usually slow your system down more than any supposed time saving they claim to provide.  These toolbars are notorious for slowing down your system and causing a variety of issues with browser stability or performance.

Before we reset things, we should also be sure we have the latest IE version (IE8 for now).  Click here to get the latest version of IE.  Once you have IE8 installed, then we need to reset it to factory default.  Simply click the following(Tools->Internet Options).  That will launch a window:

image

 

     Click ‘Advanced”

 

image

 

Then click ‘Reset’.  This will reset the browser settings.  The next time IE launches it will ask you a few questions regarding how you want to work with IE.  After that, IE should be running as quickly as possible.  Try to avoid installing any toolbars as it will only slow the browser down over time.

Posted in Computer-Repair | Leave a comment

Behind The Curtain…The Tune Up (Part 2)

Now that you have your system all patched up, the next thing to do is tune your startup applications.  Over time your system will get bogged down with applications that start up when you first log into the PC.  Each one may only use a small amount of resources, but as more and more of them are added to the login, it begins to slow things down.  The built in tool for managing the start up apps is msconfig.exe.

image

msconfig.exe is located in c:\windows\system32 so browse to that folder and run it.  Then click on the ‘startup’ tab at the top.

My recommendation for tweaking start up apps is to disable everything *except* items that list your printer, wireless, or security services.  So, if you have an HP printer, don’t disable any of the HP programs.  If your PC/Notebook has WIFI, don’t disable any of the WIFI programs.  Don’t disable anything with your Antivirus software (you do have antivirus software right?).

Once you disabled everything that is safe, apply your changes and you’ll be prompted to reboot.  Go ahead and reboot and then see how login performance is.  Test your favorite apps/tools to make sure nothing was disabled that you use (google desktop search, etc.).  If you need something enabled, simply re-run msconfig.exe and then enable the corresponding program.

Posted in Computer-Repair | Leave a comment

Behind The Curtain…The Tune Up (Part 1)

One of the things we do a lot is tune-up slow running PCs.  It makes sense that a term used in the auto industry has been re-used in the tech industry.  Just like cars, PCs (and yes, even Macs) require some routine maintenance periodically to keep things running smooth.  For this discussion, we will be focusing on Windows based PCs.  Most of the tools we discuss will work on XP, Vista or Windows 7.

Get Up To Date!
The first thing we do is patch the system.  Make sure Windows Updates are turned on and apply all the critical patches.  This may take some time depending on how far behind your PC is.  The patches won’t make your system faster, but they will help prevent malware from getting on your system and slowing it down. 

Launching Windows Update:

XP: click Start->Run-> and then enter
wupdmgr
and hit <enter>

Vista\Windows 7: click the Start menu (Windows Circle) and then in the search box type:
Windows Update
and hit <enter>

This should take you to the Windows Update page.  From here you can see what is missing and install any critical/important updates:

Windows Update for XP
Windows Update for XP

Take the Express option and it will install all the latest critical patches.  You may need to reboot.  After the reboot, repeat this process until it no longer shows any important/critical patches.

Next up in part 2,  “Tweaking Start Up Apps”

Posted in Computer-Repair | 1 Comment

Apple Killed My iPhone…

What is the biggest threat to Apple’s wonderphone? Android? Blackberry? Windows Phone 7?

None of these—The biggest threat to my iPhone turns out to be Apple.

Apple’s latest “update” to the iPhone OS (aka iOS) has rendered my iPhone 3G nearly useless. Seems the memory my iPhone 3G (128Meg) isn’t up to snuff to run Apple’s latest update.  Compare this to the 3GS model with 256Meg and the new iPhone 4 with a whopping 512Meg.  It appears squeezing the latest OS release into older iPhones is a recipe for problems. 

I was able to make my phone usable again by turning off most of the Spotlight search features (settings->general->home button->spotlight search) and limiting my Safari pages to 2 or less.   Not only is it obvious they didn’t test the “update” on 3G phones, they didn’t provide any way to undo the “update”. It’s a one-way street to iOS 4.x—there is no supported method to downgrade to the older OS. 

If you have a 3G phone, don’t upgrade to iOS 4.

If you already did, and your phone is running slow now, turn off Spotlight, close your browser session when not in use and hope that Apple tweaks the upcoming iOS 4.1 to provide better 3G performance…

Posted in Computer-Repair | Leave a comment

Our New VOIP Services

Computer Troubleshooters now offers a variety of VoIP phone services! We have specialists for both hosted (cloud-based, no server needed) systems and more powerful digital PBX systems. Here’s a sales video we put together to talk about some of the benefits VoIP can offer:

Posted in Featured | Comments Off

Welcome to Computer Troubleshooters Blog!

Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable resource for you as you navigate the sometimes complicated world of understanding computers.

Looking for networking tips, how to solve connectivity problems? Or even some more basic tips on how to use Excel or Powerpoint? We’ll be posting tips, suggestions and valuable resource material for your convenience.

We might even blog a little about what’s happening inside Computer Troubleshooters, so check back often.

And while you’re at it, feel free to contact us with your own tips and suggestions on what you would like to read on our new Computer Troubleshooters Blog.

Posted in Featured | Leave a comment